Traveluro is a service for booking hotels that lets travelers find cheap hotel rooms. The service operates with an intuitive internet platform. They guarantee prompt responses to booking requests and customer support that is available around-the-clock and in six languages.
They do not charge a booking fee, and the price displayed is the price you'll pay. Traveluro believes it will only provide you with the greatest hotel bargains for your vacation. Can this service assist you in negotiating a fair price, and is it as simple as they claim? First, let's discuss various red flags that may appear when you Google them or visit their website.
Unrealistic Prices
A price that appears too good to be true is one of the most prevalent red flags. Why, for instance, would a hotel room cost only $20 per night when they typically cost over $100? It makes no sense that they can charge these prices to customers.
If you haven't traveled much previously, it's tempting to become enthusiastic about such a good offer. You may even book that hotel, believing you've discovered the ideal vacation spot for less than half the price.
If you look at the customer reviews on their website, which we will discuss below, you will notice that they only discuss the hotels and not Traveluro. This is really concerning, as you would expect the evaluations to be about their services, given that this is what they do. A little study, however, would reveal that such a bargain is nothing but a hoax.
A Website That Is Not Overly Complex
The website is basic and contains little in the way of useful information. There are a few images, but they do not appear appetizing. They also make it difficult to locate their contact information.
On the homepages of the majority of travel websites, you will find in-depth blogs, reviews, and information about deals. Sadly, none of these items are present on this website. Even contacting them directly with a booking question is not possible.
Lacks an About Us Page
Typically, online travel agencies have an "about us" page that explains who they are and what they do. This informs potential customers about the company and gives them a sense of who they are and what they are getting into. But there is no such section on this website. This should be a major red flag, as all reputable businesses take the time to inform customers of their identity and services.
The only information about the company's history is buried in the website's footer, where it states that the information is protected by Holistic Ltd. Again, the parent company's website contains no information and the phrase "coming soon." It appears that the company's main office is in Israel.
No refunds or exchanges are permitted.
When working with a trustworthy travel agent, it is always possible to cancel or modify a reservation. This is a competitive industry in which businesses seek to establish credibility and keep customers.
However, Traveluro is not one of these companies. You cannot cancel or modify your reservation after it has been made. However, their website indicates that you can contact customer support via email and that they would assist you in any manner possible.
This massive caution symbol indicates that this website is likely fake. The customer reviews seem to indicate otherwise. Either the customer service team does not respond or informs you that your reservation cannot be modified.
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